Refund Policy
AirFairLLC provides independent travel booking assistance for customers seeking airline reservation services. Refund requests are processed in accordance with the fare conditions, ticket restrictions, and refund policies established by the respective airline or travel supplier. By completing a reservation through our website, you acknowledge that refund eligibility is governed by the airline's published rules.
The availability of a refund depends on the fare purchased, ticket conditions, and the airline's applicable policies. While some fares may qualify for a full or partial refund, others—including promotional, discounted, or special fares—may be non-refundable. Travelers are encouraged to review all fare conditions before confirming a reservation.
Customers who booked through AirFairLLC may submit refund requests through our customer support team. Once received, we will forward the request to the airline or supplier for evaluation. The decision regarding refund approval, eligible amount, and processing timeframe rests solely with the airline or travel provider.
Approved refunds may be reduced by applicable airline cancellation charges, administrative fees, fare differences, or other deductions permitted under the airline's fare rules. Any booking assistance or service fees charged by AirFairLLC are generally non-refundable unless otherwise stated during the booking process.
Refund processing times vary depending on the airline, payment method, banking institution, and internal verification procedures. Once approved by the airline, refunds are typically credited to the original payment method within the timeframe specified by the airline or financial institution. In certain situations, airlines may issue travel credits or vouchers instead of a monetary refund.
Reservations involving multiple airlines, codeshare flights, vacation packages, or third-party suppliers may require additional review and coordination. As a result, processing times may be longer than standard refund requests due to the involvement of multiple travel providers.
If a flight is cancelled, significantly rescheduled, or otherwise disrupted by the operating airline, available remedies—including refunds, travel credits, or alternative travel arrangements—will be determined according to the airline's policies and any applicable transportation regulations.
Optional travel products and ancillary services, including baggage purchases, preferred seating, meal selections, priority boarding, travel protection, or similar add-on services, are subject to the individual refund policies established by the airline or service provider and may not be eligible for reimbursement.
Customers are encouraged to contact our support team before initiating chargebacks or payment disputes. Early communication often allows refund-related concerns to be reviewed more efficiently and helps avoid unnecessary processing delays with financial institutions.
AirFairLLC acts solely as an independent travel assistance provider and is not responsible for airline decisions regarding refund approvals, non-refundable fares, denied boarding, missed departures, unused tickets, or itinerary changes made directly with the airline without prior notification.
If you need assistance submitting a refund request or checking the status of an existing request, please contact our customer support team using the number below.
